Play Beyond Fun
QTOYS has established a strong presence across North America, with six flagship stores spanning from coast to coast and a growing network of over 100 retail partners.
With our expanding footprint and solid local resources, we're proud to be one of the most dynamic forces bringing designer toys to fans across the continent.
With our expanding footprint and solid local resources, we're proud to be one of the most dynamic forces bringing designer toys to fans across the continent.
200+
Styles
100+
Partner
6
Stores
My children are very picky, but they like interesting designs and bright colors that are both fashionable and sturdy
Samatha Jackson
Client
Frequently Asked Questions
A blind box is a mystery collectible toy—each box is sealed and chosen at random, so you won't know which design you'll get until you open it.
Some series may include up to three secret editions (for example, two small secrets and one big secret, or just one or two total).
Collect them all and see which surprise you get!
Some series may include up to three secret editions (for example, two small secrets and one big secret, or just one or two total).
Collect them all and see which surprise you get!
All orders are shipped from within the U.S. using ground delivery for the continental states.
Processing usually takes 1–2 business days, and delivery typically takes 3–5 business days, depending on your location.
Processing usually takes 1–2 business days, and delivery typically takes 3–5 business days, depending on your location.
At this time, QTOYS ships only within the United States.
We currently do not ship to Hawaii, Alaska, or U.S. territories such as Puerto Rico, Guam, or the U.S. Virgin Islands.
We currently do not ship to Hawaii, Alaska, or U.S. territories such as Puerto Rico, Guam, or the U.S. Virgin Islands.
We currently accept credit cards and debit cards for all orders.
Available options will be shown during checkout for your convenience.
Available options will be shown during checkout for your convenience.
We currently offer exchange only (no refunds).
If your item arrives damaged or defective, please contact us at support@qtoysus.com within 48 hours of receiving your order.
Please include the following in your email:
• Your order number
• At least 4 clear photos showing the defect
• Your contact information
Once we confirm the issue, our customer service team will reach out to arrange the exchange and request your shipping address.
If your item arrives damaged or defective, please contact us at support@qtoysus.com within 48 hours of receiving your order.
Please include the following in your email:
• Your order number
• At least 4 clear photos showing the defect
• Your contact information
Once we confirm the issue, our customer service team will reach out to arrange the exchange and request your shipping address.
Once your order ships, you'll receive a tracking email from us.
You can use the link inside to follow your delivery status anytime.
You can use the link inside to follow your delivery status anytime.
We restock frequently, but timing can vary by item.
If a product is sold out, click “Notify Me” on the product page (or subscribe there), and we'll send you an email alert as soon as it's back in stock.
You can also check our social media pages linked at the bottom of the website for updates.
If a product is sold out, click “Notify Me” on the product page (or subscribe there), and we'll send you an email alert as soon as it's back in stock.
You can also check our social media pages linked at the bottom of the website for updates.